Our Blog

Shawn - May 12th, 2010

When Words Get in the Way : Planning and Organizing Your Website Content

Every project created by our Tampa-based website design company is custom, but the one pre-requisite we pretty much insist upon across-client is that the site’s content be complete before we begin the website build process.

Actually, the only way to receive a truly accurate price quote from any website designer is by having the verbiage and its organization complete upfront. While you are not necessarily being charged a “per-word count” what is written and how it needs to be presented will absolutely affect your project’s quote. By coming across with content late in the game you could get hit with an unexpected bump in price…a completely avoidable surprise.

In addition, the verbiage itself is really another design element. With the content pre-determined, you and your designer can truly integrate your written concepts with your images for a seamless and cohesive website.

We know that providing the verbiage is typically the most stressful part of the project; you obviously want information about your products and services to be conveyed in a fresh and engaging manner.

You can do it; but if your approach is not an organized one it can hold up the whole show.

 

SO WHAT’S THE BEST WAY TO PREPARE AND SUBMIT WEBSITE CONTENT?

 

Have The Content Ready To Go Before You Get On Your Website Designer’s Schedule

In the absence of the website content, you and your designer will quickly arrive at a point where you can’t go any further without it; then you’ll be pressured to complete something, the project will inevitably stall, and you will quickly fall into the waste of time and money trap. You’ll breathe much easier and enjoy the creative process much more if you don’t let the words hold you up.

The Hardest Part About Writing Something is Getting Started

  • Our suggestion: start anywhere. You don’t have to write the pages in the order of their eventual appearance.
  • Don’t fixate on creating an interest-grabbing first sentence; the first sentence typically gets written last anyway.
  • Writing is re-writing…just start typing and a consistent process of refinement will eventually get it done.
  • Make use of sub-headings as signposts within the verbiage so your finished text can be easily scanned to increase its online readability.
  • On-screen writing is different than hard copy writing and search engine optimization is not just about making a site speak to search engines; it is also about making it easily digestible by humans.
  • And if you rush the process and don’t give yourself enough time, the pain will be apparent and the cracks will show. Start the content development as your first task then all the cool graphics and slideshows will follow.
  • (If you need professionally crafted verbiage or some polish applied to paragraphs you have written, Itistic has wordsmiths on staff! We can even assist with the organization of existing content!)

Get It Together

  • Services like those provided by JumpChart.com are brilliant and basically supply a vehicle that allows you to steer your content through the creation, organization, and approval processes.
  • You and the other decision makers in your company can efficiently monitor your content’s progress until your finished product is ready for delivery to the designers.
  • (We also subscribe to this affordable and irreplaceable sanity-restoring interactive solution!)

Content In All Shapes and Sizes

We’ve literally gotten website words on pieces of paper towels, the backs of envelopes, and…you get the idea. But if you want the face of your business to speak clearly and the process to be a seamless one:

  • Submit it to the website designers in a digital format, even if it is an organized email or other text document
  • If using a program like Word to create the content, make use of the “comments” and “track changes”  features so your remarks are clearly defined from your actual verbiage; it is also a great way to track progress and allow anyone else working on the content to see your thought process
  • No one expects the verbiage to be delivered all slick and HTML; but it should be clean and proofread by everyone you know to ensure professionalism and clarity
  • Plainly illustrate what words go with what site pages through the use of headers that mimic the agreed upon page names (e.g. About Us, Contact Us); assume nothing

Make Provisions In Advance For Changes Down The Road

  • We recommend taking advantage of incorporating a Content Management System (CMS) like ExpressionEngine into your website’s design; we use it too!
  • It puts the power in your hands to update your own content and to enable refresh or deletion of dated material.
  • And if you don’t entitle yourself to a way of making post-site launch changes, it will cost you money to make them later, so you’ll have to strive to get it right the first time!

The Bottom Line…

Nothing’s better than seeing your concepts come to life via the creative process.

But by taking the approach that the website content is a huge part of the picture and needs to be given the same weight and consideration as fonts and images and effects, you’ll have more time to enjoy the ride if you just get the content under control.

Shawn - April 27th, 2010

Show ‘em What You Got

With your competitors just a Google away, why is it important to keep your website updated and fresh? That’s because your competitors are just a Google away…you really need to look as good as you are.

Perception is the big gun in your arsenal; much like demonstrating confidence in a public speaking scenario, you lend credibility when you look like you have it together. And since the literal facade of your business is your website, it’s critical to keep up those appearances.

First of all, visitors to your site want to see that you are remaining current with your industry and are pushing forward with new and bolder ways of meeting their needs. (Self-congratulation has its place, but it can’t compare to showing you have adapted to contemporized demands.)

Be accessible. Modern technologies allow the consumer to challenge and even shape your business and its industry. With a consistently updated blog and the more conversational style of website copywriting, you can converse directly with your audience. And seriously, you can’t really use the excuse of being bound by expense or at the mercy of those “crazy webmasters” to get your verbiage updated. An affordable Content Management System (CMS) will make updating your stuff incredibly easy regardless of your technical literacy.

And even though it’s not all about you, keeping your concepts alive and presenting a shiny and “in the moment face” is good for the soul of your business. When you hold your website to high standards, it helps to keep you wanting to build a better, stronger, faster operation. So keep moving forward and consider your website a true reflection of your commercial soul.

And besides the spiritual component of your site; you’ve spent all that time and money getting the thing developed and launched in the first place. Why fall behind and get beat out?

If you have no time or genuine interest in leveraging social media tools, businesses that are expert in that marketing technique have sprung up everywhere; get recommendations, find one you trust, and let them do it for you. Many, many businesses employ ghost Tweeters…sometimes you really can’t do it all. Sometimes it takes a village…of technophiles!

What’s your experience with updating your site? Please pass along any tips that have helped you keep it current!

Shawn - April 14th, 2010

Your Website May Need an Attitude Adjustment

How can you have an effective website that’s entertaining and still professional? Keep it real.

We blog, we tweet; we wander wireless highways. It’s a conversational revolution and if your site’s not contributing to the dialogue, cyber-travelers will move on.

In an attempt to be slick, some websites indulge in ultra-minimalist, intentionally vague verbiage and over the top graphics that do nothing to promote their products or services.

If you go too far to that extreme you’re taking your eye off the ball. Why be the Super Bowl ad remembered for the incredible effect or the clever tag line and not the product? A complete defeat of purpose, don’t you think?

On the other hand, even if you run a buttoned-up law firm, you need to demonstrate approachability. Your website needs to be written so it will be read: short paragraphs, powerful verbs, and liberal use of sub-headers topped off with humor and a dash of humility. Less is more today, but the less has to be more.

And regardless of your website budget: make sure your branding is solidly evident, your site easy to navigate, and always remember that it is all about them and the value you bring to their lives!

While we suggest you contemporize your site by lightening it up, remain true to your personal style, and project the authentic face of the company; you’re still a business owner. You have a responsibility to be honest in your claims and clear about the products and services you offer.

So:

  • Be compelling
  • Be genuine
  • Maintain your site’s date sensitive material
  • Keep your message clear
  • Make sure all your site’s links work
  • Spell check, grammar check, usage check everything
  • Don’t ramble on about you and your company’s triumphs to the exclusion of all else

…and if you’ve got all of that covered, feel free to make ‘em laugh!