Shawn - March 18th, 2010
There was a brief web server outage in our shared hosting environment today around 12:00PM (noon) EST. This outage was due to an upgrade being performed to our PHP installation to insure we were running the most secure and reliable version currently available (version 5.3.2). After completing the upgrade it was determined that our client's using the CMSMadeSimple content management system were not able to browse their web sites. It turns out that CMSMadeSimple is currently not compatible with the 5.3.x version of PHP and only functions with versions 5.2.x. For this reason we have chosen to instead upgrade to PHP version 5.2.13.
We have tested various sites following this upgrade and have confirmed that this upgrade did not negatively effect any of our clients. The outage totaled less than 5 minutes and many of you probably didn't even notice. Please rest assured that we will continue to do everything we can to keep these outages to a minimum while maintaining our shared hosting environments to insure we're using the most secure and reliable software available to serve your needs. Please do not hesitate to contact us with any questions you may have.
Shawn - March 15th, 2010
One of our generous clients recently reported a phishing email they received this past weekend. The contents of the email are below:
Dear Email Account Users,
Your mailbox has exceeded the saver storage limit which is 20GB as set by
your administrator,you are currently running on 20.9GB,you may not be able
to send or receive new mail until you re-validate your mailbox. You are
required to do this before the next 24 hours of receipt of this email or
your database will be erased and De-activated from our database.
To re-validate your mailbox please send your
Your account can also be verified immediately within 24hours
If you receive any emails that request your username, password, or any other private data (credit card numbers, social security numbers, etc.) please do not respond. We will never request such information from you via email and all requests for this type of information should be ignored. If you receive any of these emails feel free to forward them to our abuse department (firstname.lastname@example.org) so we can look into them further. If you're unsure about whether you should respond please don't hesitate to contact us and let us help you make that decision.
Shawn - March 3rd, 2010
We’ve recently changed from using one of our home office addresses to using a P.O. box for all company related mail. Please update your records accordingly and be sure to send all future payments and correspondence to our new address:
P.O. Box 1287
New Port Richey, FL 34656-1287
Shawn - February 25th, 2010
We’ve finally scheduled some time away from working on our client’s projects to design and launch our new web site! If you take a look around you’ll notice our new site is soon to be packed with plenty of content to help our visitors get the information they’ve always wanted. Some sections are not yet complete (Support, for example) but will be in the coming weeks. That section specifically will contain a new Knowledge Base, FAQ, Support Inquiry form, and even Videos! We’re going to pack as much information into the support section as we possibly can to empower our clients to solve problems and learn new skills on their own.
Since you’re here you’ve also probably noticed we now have a blog! We’re going to make it a habit of posting regularly to keep our visitors informed with announcements, helpful tips for ExpressionEngine, ProductCart, and CMSMadeSimple, client case studies and showcases, as well as our take on the latest and greatest web design and development news. This blog will become a great resource for visitors and clients alike!
Please stay in touch! Our new site provides you with a number of ways to keep up with what’s going on at iTistic. Subscribe to our RSS feed and our Newsletter to stay current. Also, we highly value your thoughts, opinions, and comments. Please don’t be shy! We actively monitor the comments on our blog and can always be easily reached privately as well.
Thank you for taking the time to visit our new site! We’re very excited about what the future holds for iTistic and look forward to building a new community with you. See you in the comments!